Cancellation, Return & Refund Policy
Return and Refund Policy
At Aaramo, we offer an exchange policy only.
You can request an exchange within 7 days of delivery in case of:
- Size issues
- Defective or damaged product
Please ensure that the product is unused and in its original condition.
Important Reminder:
- No refunds during sales: Items purchased during a sale or promotional period are non-refundable. However, you may be eligible for an exchange if the product is damaged or defective.
- No order cancellations during sales: Orders placed during a sale or promotional period cannot be canceled under any circumstances.
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Unboxing video required: Please record a video while receiving your parcel and opening it.
- Ensure the video shows the seal intact before unboxing and continues until the parcel is fully opened.
- If the seal is broken upon delivery, do not accept the parcel and inform us immediately.
- Claims without an unboxing video will not be entertained as per our policy.
Return Shipping Costs
- Customers are responsible for return shipping fees.
- Retain proof of postage for tracking purposes, as we are not liable for lost returns.
Replace Process
- Once your return is received and inspected, we will notify you via email.
- Approved replacement will be processed within 7-10 business days.
Damaged or Defective Products
- If your product arrives damaged or defective, email us at CareAaramo@gmail.com within 48 hours of delivery.
- Include clear photos of the product and packaging.
- We’ll arrange a replacement or exchange, but refunds will not be processed for sale items.
Partial Payment & COD Policy
To ensure smooth order processing and reduce fake or non-serious orders, we offer
1) Full Prepaid Payment and
2) Cash on Delivery (COD) with Partial Prepaid payment options on our website.
Important Note on Partial Prepaid Orders
- The ₹300 advance payment is collected to confirm the order and initiate processing from our side.
- Once the order is processed, packed, or shipped, the advance payment cannot be refunded.
- In case of order refusal, non-acceptance, or delivery failure, the advance amount will be non-refundable, as it covers packaging, logistics, and processing costs.
Cancellation Policy
To cancel your order before the product ships, you can contact us.
Note: - Although once the item is shipped it cannot be canceled. items.
For further assistance, reach out to us at CareAaramo@gmail.com. We are here to ensure your experience with AARAMO is nothing short of exceptional!
Business Name: NEXTFIT ENTERPRISES
Phone No: 7817908436 (Only Whatsapp)
Email Id: CareAaramo@gmail.com